Quantum Business Engineering :: SAP Professional Services

Our SAP consultants understand not only bits and bytes, but also business and e-business. And with Business Solutions Consulting, you can draw on their experience, skills, and resources to maximize your company's success

Our Business Solutions Consulting is available at all stages of your mySAP.com life cycle. These services will help your company develop better business strategies based on streamlined processes and proven best practices. You'll receive an IT strategy and environment tailored precisely to meet your needs. And you'll enjoy faster, cost-effective implementation that satisfies employees, partners, and customers.

Business Consulting

Solution strategy -- Assists you with identifying business opportunities and selecting the solution that best fits your business strategy.

Program and project management Delivers expert skills in project management, and assists you in reaching project goals and implementing on time and within budget.

Business solution design -- Designs blueprints for business solutions. This includes design of business processes, information architectures, enterprise portals, and user roles, as well as traditional solution elements such as software, technology, services, and content.

Organizational change management -- Defines and facilitates organizational, technical, and other processes to reduce disruptions and ensure project success.

Quality and risk management -- Ensures quality and minimizes risk through project, solution, development, and technical reviews.

Continuous business improvement Helps you exploit and optimize your initial investment in SAP solutions and plan for future value-added investments.

Implementation Services

Architecture planning -- Includes plans of system architecture. Addresses issues such as design of system landscape, degree of centralization, and network topology.

Implementation services -- Assist with conceptualization and the technical implementation of business processes.

Custom development -- Provides custom-developed solutions specifically designed to suit your unique environment.

Systems integration -- Uses the SAP open architecture to integrate your existing systems with SAP solutions. Assists with integration of complex environments and multiple systems.

Operations planning -- Plans daily running of systems, including infrastructure planning, software change management, and systems change management.

Optimization services -- Assist with capacity planning, configuration management, performance optimization, system upgrade, and migration. These services also offer system and core business processes reviews.

Maintenance Services

SAP Standard Support -- Includes system performance monitoring, proactive services and access to SAP experts 24 hours a day, seven days a week.

Max Service Level -- Provides all of the services of SAP Standard Support, with an added focus on fast message resolution. It includes Safeguarding for mission critical projects, a named contact person, and a guaranteed response time for very high priority messages.

Max Onsite -- Includes all of the services from the other support levels, plus provides the equivalent of at least two full-time on-site consultants